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Automotive Aftermarket Rep Agencies and Retail Sales Partners

Rep agencies, category management and brokerage firms, and rep directories that help automotive manufacturers sell to Walmart, AutoZone, O'Reilly, Advance and more, with the accounts and categories each covers.

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Firms that help automotive manufacturers sell into US national retail fall into three groups: manufacturers' rep agencies that call on buyers for a commission, category management and brokerage firms, and directories that match manufacturers with reps. Here are firms in each group, with where they are based, the retail accounts they work with, and what they cover.

Manufacturers' rep agencies

A rep agency sells your line to retail buyers it already calls on and is usually paid a commission on net sales. It does not buy or hold your inventory. The automotive sales representation guide explains the model in full; the firms below work in automotive or hardlines retail.

FirmBased inRetail accountsCategories and channelsWebsite
Bill Murray & Associates Birmingham, AL, with offices including Bentonville, Springfield MO and Raleigh Walmart, AutoZone, O'Reilly, NAPA, Advance Auto Parts, WorldPac, VIPAR Electrical and lighting, chemicals and fluids, starting and charging, undercar, underhood, tools, accessories. Also offers category management and retail management services. billmurrayassociates.com
Gantt-Thomas & Associates Springfield, MO O'Reilly, NAPA, Ace Hardware, Bass Pro Shops, Cabela's, Orscheln, Bomgaars, CAL Ranch Automotive and farm retail. States it has called on O'Reilly for more than 45 years. gtateam.com
KAM Marketing Chadds Ford, PA Not listed Accessories, off-road, 4WD, performance, powersports and replacement parts, sold through e-commerce, warehouse distribution and retail. US and Eastern Canada. kammarketing.com
Kunzman & Associates Walled Lake, MI Not listed Warehouse distributors, retailers, mail order, OEM, jobbers and installers across the US and Canada. Sister companies handle rebates and MAP enforcement. kunzman.com
N.A. Williams Atlanta, GA, with offices near AutoZone, O'Reilly, Advance, Walmart and Costco Advance Auto Parts, AutoZone, Costco, The Home Depot, Lowe's, NAPA, O'Reilly, Walmart, Tractor Supply Automotive retail, program groups, heavy duty, e-commerce, mass retail and hardware. Offers category management and weekly point-of-sale analysis. nawilliams.com
Rick O'Leary Sales & Marketing Memphis, TN, with offices in Kansas City and Monterrey AutoZone, O'Reilly, Advance Auto Parts, NAPA, Tractor Supply, Amazon, The Home Depot, Lowe's, Dollar General Fact-based category management, planogram support and forecasting. rickoleary.net
United Sales Associates Homer Glen, IL, with regional offices across the Midwest Not listed Retail, wholesale, internet and jobber channels across 15 Midwest and Northeast states. unitedsalesassociates.com

Category management and brokerage firms

These firms work on the program itself: assortment, forecasting, category management and the line review. Some also represent the manufacturer to the buyer. Engagement models vary more here than with rep agencies, so ask how each is paid.

FirmBased inRetail accountsCategories and channelsWebsite
NWA Sales & Marketing Group Bentonville, AR Walmart, Sam's Club Food and general merchandise brokerage since 1994, across all categories of the store. nwasmg.com
The Auto SKUS Group Massachusetts Walmart, AutoZone, O'Reilly, Advance Auto Parts, Costco Automotive aftermarket. Three ways to work together: the LRO line review platform (subscription), consulting (retainer) and sales representation (commission). autoskus.com
Total Retail Group Smyrna, GA The Home Depot, Lowe's, Menards, Walmart, Amazon, Wayfair Home improvement products. Assortment analytics, forecasting, merchandising and compliance. totalretail.com

Directories for finding a rep

If none of the firms above covers your category and target accounts, these directories list many more. Two of them publish typical commission ranges, which is useful context before any negotiation.

DirectoryBased inWhat it listsHow it worksWebsite
Auto Care Association Manufacturers' Representatives Council Not stated on the council page Member-approved automotive aftermarket reps A Rep Match tool that filters reps by state, market and product category. autocare.org
AutomotiveAftermarket.org Not stated A manufacturer rep agency category with more than 30 listings Free company listings. States typical aftermarket commissions of 5% to 8%. automotiveaftermarket.org
RepHunter Not stated Independent, commission-only automotive sales reps Free search, paid subscription for full access. Established 2001. rephunter.net
Zilla Sales Deerfield, IL Commission-based reps, matched to a manufacturer's listing Free to post, paid plan to see the rep shortlist. States a typical commission of 5% to 15%. zillasales.com

Which type of partner fits your program

The right type depends on where your program is, not on which firm is largest. The rep agency vs. broker vs. in-house comparison walks the trade-offs in detail. In short:

What to verify before you sign

Before you sign with any firm, confirm these five things directly:

  1. Current coverage of your target account. Who at the firm calls on the buyer today, and for which categories. Each retailer grades a new supplier differently: see how the AutoZone, Walmart, O'Reilly and Advance buyers evaluate one.
  2. Competing lines. Whether the firm already represents a direct competitor in your category.
  3. Compliance support. Who owns ACES and PIES data, EDI setup and new item setup: the firm, you, or a third party.
  4. Buyer turnover plan. What happens when the buyer changes, which happens often. See protecting a program mid-cycle.
  5. The calendar. Whether the firm can make the next review window. The retailer reset calendar shows why timing often decides more than the pitch.

What representation typically costs

Commission is the common model for rep agencies. Two directories above publish ranges: AutomotiveAftermarket.org states 5% to 8% for the aftermarket, and Zilla Sales states 5% to 15% for automotive aftermarket reps. Commission is only part of the cost of a national program. Slotting, free fill, MDF and TPR usually cost more in year one; see what winning a line review actually costs and model it with the line review cost calculator.

Frequently asked questions

What does an automotive aftermarket rep agency do?

An automotive rep agency sells a manufacturer's products to retail and wholesale buyers it already calls on, usually for a commission on net sales. It does not buy inventory. The manufacturer ships direct and keeps control of pricing. Many agencies also help with line review preparation and category management.

How much do automotive aftermarket reps charge?

Published ranges run from 5% to 8% of net sales (AutomotiveAftermarket.org) up to 5% to 15% (Zilla Sales), depending on category, account and the work involved. Some firms charge a retainer or a mix. Ask every firm how it is paid and what the commission covers.

How do I find a rep who calls on AutoZone, O'Reilly or Walmart?

Start with firms that already work with that account, like those in the tables above, then confirm who calls on the buyer today and for which categories. For wider searches, use the Auto Care Association Rep Match tool, AutomotiveAftermarket.org, RepHunter or Zilla Sales.

Should I hire a rep agency or a category management firm?

Hire a rep agency when access to the buyer is the gap. Hire a category management firm when you already get meetings but the program keeps losing. Many manufacturers need both at different stages, and some firms offer both. The sales representation guide covers the decision.

What should I ask a rep agency before signing?

Ask who calls on your target buyer today and for which categories, whether the firm represents a direct competitor, who owns ACES, PIES and EDI setup, what happens when the buyer changes, and whether the firm can make the next review window on the retailer's calendar.

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